Shipping policy

All orders are processed within 48 hours (Monday - Friday) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Flat rate shipping fee of 10 Euros applies to orders around the world. Please note this price doesn't include tracking.

Estimated delivery

Europe - 2-3 weeks

Outside Europe - 3-5 weeks

Do you offer tracking? Yes!

If you would like tracking for your order, please get in touch with us at kinga@frillit.com and we will let you know about possible options.

If you haven’t received your order within 30 business days of receiving your shipping confirmation email, please contact us with your order number, and we will look into it for you.

Refunds, returns

We are willing to replace a package if it gets lost and you never receive it, but new shipping costs have to be covered by you.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.